Privacy Policy

SaddleUp (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, mobile application, or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal identifiers such as your name, phone number, and email address.
• Payment and billing information when you make a reservation or purchase.
• Location data to enable accurate ride pickup and drop-off (with your permission).
• Usage data, such as IP address, browser type, and site activity.

2. How We Use Your Information

We use your information to:

• Provide and manage our ride and concierge services.
• Communicate with you regarding reservations, promotions, or updates.
• Improve our website, app, and customer experience.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with:

• Service providers who assist with operations, such as payment processing or customer support.
• Hotel concierge or partner networks that manage ride requests.
• Law enforcement or regulatory agencies if required by law.

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar tools to improve performance, analyze traffic, and enhance user experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.

5. Data Security

We use encryption, secure servers, and restricted access to protect your information. However, no system can guarantee 100% security.

6. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To exercise your rights, please reach out through our Contact page.

7. Contact

SaddleUp LLC
970 W. Broadway Ave. Ste E-290
Jackson, WY 83001

For questions about this policy, please use our Contact page.